Q. What is the calendar year deductible for health insurance?
A. $1,000 per individual, $2,000 per family, in network.
Q. What is the annual Out-of-pocket limit for health insurance?
A. $4,000 per individual, $8,000 per family, in network. (Includes deductible)
Q. How do I find out if my deductible or out-of-pocket has been met?
A. Register for Blue Access for Members on www.bcbsil.com to view claims, access explanation of benefits (EOB’s), estimate procedure costs, look up in network providers, and have access to many health and wellness tools.
Q. How do I sign up for Blue Access for Members?
A. BCBSIL helps you get the most out of your health care benefits with Blue Access for Members (BAM). You and all covered dependents age 18 and up can create a BAM account.
2. Click "Register Now" (or use this link).
3. Use the information on your BCBSIL ID card to sign up.
Q. Do all services require pre-certification with BCBS?
A. No, only hospital admittances require a pre-cert. Out-patient services do not.
Q. What pharmacies are in network? Are any pharmacies excluded?
A. The pharmacy network is the Preferred Pharmacy Network. Locally, those would include Walgreens, Walmart, Osco Drug, Amicare and Sams Club. You can also sign up for mail order through Express Scripts express-scripts.com/rx 833-715-0942, or for specialty drugs, order through Accredo accredo.com 833-721-1619. There are additional pharmacies in network that can administer vaccines only, however, CVS is excluded from use for Rx or vaccine administration.
Q. Do I have health insurance coverage while traveling abroad?
A. If you are outside of the US, Puerto Rico and US Virgin Islands, you may be able to take advantage of the Blue Cross Blue Shield Global Core when accessing covered services. Contact 800-810-2583 for assistance.
Q. What is MDLIVE and how do I access it?
A. Speak with a doctor – anytime, anywhere! Virtual visits allows you to consult a doctor for non-emergency situations by phone, mobile app or online video. Activate your account now so you can access this benefit when you need it! As of January 1, 2023, Talk Therapy is also available as part of this service.
1. Visit MDLIVE.com/bcbsil.
2. Click “Activate Now”.
3. Enter your BCBSIL Member ID # (found on your insurance card) and date of birth.
Once you are in your MDLIVE portal, you will want to load your personal information (allergies, etc.) and pharmacy information
Q. Do we have dental insurance?
A. Yes, dental coverage is available through MetLife. You can sign up for an account to view benefits, look up providers and print an ID card through mybenefits.metlife.com
Q. Do we have routine vision coverage?
A. Voluntary Vision coverage is available as a separate election through United Healthcare. Open enrollment occurs each year during the month of November with coverage beginning in January. If you are enrolled in the vision, you can access your account, look up providers and print an ID card by going to
www.myuhcvision.com
Q. How many counseling sessions are available through our Employee Assistance Program?
A. Three face to face counseling sessions each for staff and dependents. Please call Disability Resources at 866-899-1363 to schedule an appointment. Web based resources are also available at guidanceresources.com company ID DISRES
12. How much life insurance does the District provide for eligible staff?
A. $50,000 worth of term life for the member for the length of employment. Eligible staff may also purchase supplemental life and dependent life insurance at your own cost. IMRF staff may purchase life insurance through the NCPERS program.
Q. Does the District provide Long Term Disability Insurance?
A. Yes, eligible staff have Long Term Disability Insurance provided by the District. You may also be eligible for Disability through your pension provider. For more information, contact the insurance office.
Q. What is the “Spousal Rule”?
A. Eligible staff may cover their spouse under the health insurance, however, if the spouse is eligible for insurance through his/her employer, they must enroll in coverage with their employer as their primary coverage and can be covered as secondary under the District plan, as long as their other insurance is not a health savings account. The District offers only single and family rates for medical and dental insurance, there is not a separate rate to cover children only.
Q. When can I make changes in my insurance?
A. The open enrollment period, held each year during the month of November, is your only opportunity to enroll, change, or cancel most of your benefit elections, unless you have a qualifying life event during the year. Examples of qualifying life events include:
· Marriage
· Birth or adoption of a child
· Divorce
· Loss of other insurance coverage
If you experience one of these events and want to elect, change, or cancel your coverage, you must notify the Insurance Office within 30 days of the event. Otherwise, you must wait until the next open enrollment for a January 1 effective date. Contact the insurance office for the appropriate enrollment or change forms.
Q. When do I need to have my wellness physical and tobacco form turned in?
A. Wellness physicals and tobacco forms must be completed and received in the insurance office between the dates of January 1 – December 1 of each calendar year if you are covered under the medical insurance. Please refer to the FAQ’s regarding physicals and tobacco certification forms for more information.
For any other questions regarding insurance related matters, contact 309-743- 8115.